Privacy policy

Information involved when you use the site

When you contact us, book a consultation, or purchase services, you may provide your name, email address, phone number, business details, appointment preferences, and the information you choose to share in your messages or service engagement.

Our hosting and service providers may process technical information such as your IP address, browser, device information, requested pages, and access times to deliver and protect their services. Payment and scheduling providers also process information entered directly into their services.

How information is used

We use information provided in connection with our services to respond to inquiries, assess your business needs, arrange consultations, deliver agreed work, manage billing, maintain client records, and communicate about your engagement. Information may also be used to resolve issues, prevent misuse, and meet applicable legal obligations.

If you receive promotional messages from us, you can use the unsubscribe option in the message or contact us to stop them. Service, appointment, and transaction messages may still be necessary to manage an active engagement.

Scheduling, payments, and other providers

The consultation page embeds a LeadConnector/HighLevel booking calendar. Opening that page connects your browser to the calendar provider; booking a time sends the information you enter to that service for scheduling.

Checkout opens on Stripe. If you choose Klarna, Klarna processes the information needed to assess eligibility and manage the payment plan. The main Black Box website does not collect or store full payment-card numbers. Payment providers may share transaction status and order details with us so we can fulfill your purchase.

The site also requests fonts from Google. Those requests can disclose technical information, such as an IP address, to the font provider. Hosting, scheduling, communications, and payment providers process information as needed to perform their services.

For details about their own practices, see the HighLevel Privacy Policy, Stripe Privacy Policy, Klarna privacy information, and Google Privacy Policy.

Cookies and browser controls

The main website does not include its own advertising pixels or analytics scripts. Hosting features, embedded services, and external websites may use cookies or similar technologies for their own operations. You can manage cookies through your browser and any controls offered by those providers. Blocking them may affect scheduling, payment, or other features.

When information may be shared

Information may be shared with providers assisting with the services you request, professional advisers where necessary, or authorities where disclosure is legally required. We may also disclose information when reasonably necessary to address fraud, security concerns, or legal claims. If you ask us to introduce you to a franchise brand, relevant inquiry details may be provided to that brand to respond to your request.

Retention and security

Information is retained as needed for the purposes described here, ongoing engagements, recordkeeping, dispute resolution, and applicable legal obligations. Retention periods vary with the type of information and the service involved. No internet transmission or storage system can be guaranteed completely secure. Please do not email payment-card details, passwords, or other unnecessary sensitive information.

Your choices and privacy requests

You can choose not to provide optional information, although we may need certain details to respond, schedule a consultation, or provide a purchased service. To request access to, correction of, or deletion of information you have provided to Black Box, email info@blackboxfranchising.com. We may need to verify your identity and retain some records where permitted or required by law. Available rights and exceptions depend on applicable law.

For information held independently by a payment, scheduling, or other external provider, consult that provider’s privacy policy and request process.

External websites and audience

Brand websites, the franchise assessment, publisher articles, and other linked services operate separately from this main website. Review their privacy information before entering personal details. This site is intended for adults exploring business and franchise services and is not directed to children. Contact us if you believe a child has submitted personal information to us.

Updates and contact

We may revise this policy as the website or services change. The date above identifies the latest update.

For privacy questions, contact Black Box Franchising at info@blackboxfranchising.com or (877) 356-1669.